Frequently Asked Questions

What is OpenPay?

OpenPay is a done-for-you growth platform designed for SaaS businesses, offering subscription management, optimization, and analytics in one seamless solution.

With automated features like smart payment routing, AI-driven retention tools, and real-time insights, OpenPay helps businesses cut costs, increase revenue, and maximize growth potential.

Built by a team with extensive SaaS experience, OpenPay eliminates the need for multiple platforms and reduces costs, ensuring businesses keep more of their earnings while growing faster.

What is payment orchestration?

Payment orchestration is the process of seamlessly managing and optimizing payments by connecting a business to multiple payment processors, gateways, and methods through a single platform.

Think of it as a control hub that directs each transaction to the best possible route—boosting payment success rates, minimizing fees, and ensuring smooth operations.

OpenPay’s payment orchestration platform directs payments across multiple processors, gateways, and methods to ensure every payment goes through smoothly and at the lowest possible cost.

It’s designed to remove the friction, risks, and costs of relying on a single payment processor like Stripe or PayPal. Learn more on our blog, How to boost your recurring revenue with a payment orchestration platform.

Is OpenPay a payment processor?

No. While a payment processor handles individual transactions between your business and banks, OpenPay is an all-in-one subscription management, optimization, and analytics platform.

Think of it like this: Payment processors are tools, but OpenPay is the toolkit that gives you the flexibility, control, and insights you need to thrive. We don’t just process payments; we optimize them.

With OpenPay, you get:

  • Smart payment routing: We automatically send transactions to the best processor for approval and lowest fees.
  • Multiple processors: No vendor lock-in—if one processor fails, we’ve got backups ready.
  • Subscription management and analytics: OpenPay helps you manage subscriptions, reduce churn, and grow revenue.
Which countries does OpenPay support?

OpenPay can support any country—if your payment processor operates there, so do we. Our platform works with multiple payment processors, meaning you’re not limited by borders. Whether you want to expand into new markets or serve customers across the globe, OpenPay ensures your payments flow smoothly wherever your business takes you.

Does OpenPay support high-risk businesses?

Yes. At OpenPay, we understand that just because a business is labeled “high-risk” doesn’t mean it’s not legitimate or capable of thriving.
Unlike Stripe, we don’t shut the door on businesses operating in industries deemed high-risk. Instead, we provide flexible payment solutions designed to help you grow without worrying about sudden account closures or frozen funds.

With OpenPay, you’ll get:

  • Multiple payment processors to spread risk and avoid dependency on any one vendor.
  • Smart payment routing to increase approval rates and minimize fees.
  • Built-in subscription management and retention tools to keep your customers engaged and your revenue flowing.
  • Full access to your data—it’s your business, after all.

Whether you’ve been kicked off Stripe or just want a platform that works with your unique needs, OpenPay’s got your back.

Pricing FAQ

How can OpenPay help my business increase sales?

OpenPay is designed to be a powerful tool for increasing your business's revenue and customer satisfaction.
With our smart routing feature, transactions are automatically routed to the best payment option, increasing payment acceptance rates and minimizing fees.

OpenPay’s complete platform equips every business with the tools they need to increase sales:

  • Subscription Management: Leverage coupon, free trials, custom checkout flows, and more to boost your customers’ likelihood of conversion
  • Subscription Analytics: Get proactive metric alerts and comprehensive data insights to create personalized experiences that customers want
  • Subscription Optimization: Boost customer loyalty and LTV with AI-powered optimization that powers customer interactions and proactively fights cancellations, win-backs, payment failures, and more
What is OpenPay, and how does it work?

OpenPay is a done-for-you growth platform designed for SaaS businesses, offering subscription management, optimization, and analytics in one seamless solution.

With automated features like smart payment routing, AI-driven retention tools, and real-time insights, OpenPay helps businesses cut costs, increase revenue, and maximize growth potential.

Built by a team with extensive SaaS experience, OpenPay eliminates the need for multiple platforms and reduces costs, ensuring businesses keep more of their earnings while growing faster.

What industries can benefit from using OpenPay?

OpenPay works with businesses of all sizes and industries. From B2B and B2C SaaS and marketplaces to high-risk or Stripe-restricted businesses, OpenPay offers a custom solution for every business.

When you switch to OpenPay, you’ll benefit from more payment acceptance, increased revenue, reduced costs, and more growth opportunities with fewer tools.

Is OpenPay safe and secure for transactions?

Security is at the core of OpenPay's operations. We maintain PCI DSS Level 2 compliance and prioritize data independence so you have full, uninterrupted access to your data whenever you need it. Your data is safe and secure—and always in your hands.

How do I integrate OpenPay into my website or point-of-sale system?

Whether you’re a B2B or B2C SaaS, marketplace, ecommerce, or even Stripe-restricted business, integrating with OpenPay is quick and easy. To get started, create your free account with OpenPay. Next, book a call with an OpenPay expert—they’ll become your go-to person throughout the process and will help you navigate the process with zero downtime.