The Chargebee alternative that goes beyond subscription management
See why SaaS businesses are switching to OpenPay to get their payments, retention, and billing back on track.
4 reasons to choose OpenPay over Chargebee
If you’re a SaaS business looking to maximize efficiency, cut costs, and optimize payment and subscription processes, you’ve come to the right place. OpenPay is a done-for-you platform solution that offers subscription management, optimization, and analytics all in one place.
Native credit card vaulting and smart payment routing
Without native credit card vaulting, Chargebee makes it difficult to switch between payment service providers. OpenPay securely vaults credit cards and uses AI to route payments to the most efficient processor automatically. This boosts your acceptance rates, lowers fees, and simplifies global expansion—all without the hassle.
Lower churn rates with a frictionless dunning flow
Enhance customer loyalty and boost LTV through retention strategies that reflect your brand and delight your customers. With OpenPay, your customers can settle their overdue subscriptions with just one click. We do the heavy lifting, and you reap the rewards.
Empower decisions with total business clarity
Get a full 360-degree view of your subscription health and automate data-driven action to keep churn in check and growth on the rise. With growth, conversion, and retention metrics, flexible data slicing, and industry benchmarks, you'll never second-guess a business decision again.
Activate smart retention with AI-driven analytics
OpenPay combines real-time subscription analytics with AI-powered retention tools to proactively manage dunning, upsell, cross-sell, cancellation, and win-back flows. The result? Higher LTV, more revenue, and less hassle.
Built for ambitious entrepreneurs
“Streamlining our operations was crucial for expanding our AML program. OpenPay's user-friendly platform allowed us to manage risk effectively, ensuring our partners could grow while maintaining a secure and compliant environment.”
Head-to-head comparison: OpenPay vs. Chargebee
Subscription Management
Feature
What it does
Smart payment routing
Route payments dynamically across different payment processors, optimizing payment authorization rates and reducing transaction costs.
Multiple payment method support
Ex: Apple/Google Pay, credit card, debit card, ACH, etc.
Flexible billing schedule support
Ex: monthly/annual/quarterly/etc.
Custom hosted checkout
Customizable, white-labeled checkout flows.
Custom hosted payment links
Customers are able to update their payment method on a site that has the company's custom domain (ex: https://pay.oddslam.com/).
CRM/CPQ integrations
Ex: Intercom/Salesforce.
Free trials
Customers can be put on free trials before converting to a paid subscriber.
Invoicing
Create, customize, send, and revise invoices from a unified dashboard.
Subscription migration
Migrate subscriptions from your third-party billing processor or internal billing system.
Usage-based billing
Automate billing for usage-based pricing models.
Discounts/credits/refunds (full and prorated)
Offer discounted prices and customer refunds.
Automatic tax calculation
Calculate and collect sales tax, VAT, and GST on both physical and digital goods and services.
Customer subscription management portal
Allow customers to easily manage their subscriptions (ex: add payment methods, update their subscriptions) on a custom-hosted page.
Billing for platforms & marketplaces
Network tokenization
Replace sensitive card data with unique tokens in coordination with the card networks and issuing banks.
Credit card automatic updater
Automatically update expired or renewed card information directly with card networks.
Strong Customer Authentication (SCA)
Strong Customer Authentication (SCA) is a European regulatory requirement to reduce fraud and make online and contactless offline payments more secure.
Subscription Analytics
Feature
What it does
Standard SaaS metrics
MRR/ARR, new/reactivations/upgrades/downgrades/existing/churned/trialing, LTV/ARPU/retention rate/churn rate/conversion rate
Payment acceptance rate
Calculates the percentage of payment transactions successfully authorized
Subscription optimization metrics
Failed payment recovery rate / cancellation deflection rate and insights / reactivation rate / crossell and upsell acceptance rate
Proactive anomaly signaling
Notifications for any anomolies that occur in SaaS metrics trends (ex: increase in churn rate for China-based customers this month)
Packaging/bundling pattern recognition
Analyzes historical customer purchasing patterns to highlight which plans are often purchased together by what types of customers
Segmentation/data enrichment
Segmen data bsed on things like location, acquisition channel, etc..Identify customers with the best conversion and upgrade potential, pinpoint the most effective pricing plans, and drill down on attributes that drive LTV.
Customer health scores
Combines historical subscription revenue data with customer engagement data to determine which customers are most at risk of churning, most likely to come back, and most likely to increase their spend.
Subscription Optimization
Feature
What it does
Cart abandonment notifications
Abandoned cart push notifications allow you to automatically send push notifications to people who added a product to their cart but didn't check out
Smart credit card retries
Retries customer credit cards when payments fail according to a "smart" schedule that optimizes for conversion (we'll use AI here)
Dunning emails
Reaches out to customers with failed payments to remind them to update their credit card information
Card rotator
Optimizes for payment acceptance by trying each of a customer's on-file credit cards until one successfully goes through
Cancellation surveys
Collects insights for why a customer is cancelling their subscription
Cancellation salvage offers
Surfaces salvage offers (ex: trial extension, discount, support, subscription pause) as an alternative option to the user instead of cancelling
Winback (reactivation) campaigns
Outreach to incentivize customers to reactivate their subscriptions.
Upsell/crossell campaigns
Outreach to incentivize customers to increase their subscription term or subscribe to additional plans.
Localized outreach
All outreach is sent out in the customer's language preference.
A/B testing functionality for all subscription optimization campaigns
Gives users the ability to A/B test different flows in production in order to optimize for the most effective ones
